Ajuda
3 years Warranty
LOURINI guarantees the repair of its products for 3 years (2 years for contracts signed before 01.01.2022), under the following conditions:
The Warranty DOES NOT apply
The validity of the warranty ends in case of non-compliance with the instructions for assembly, conservation and use
After-Sales Service
LOURINI’s After-Sales Service, made up of quality technicians, analyzes all the notifications of “non-compliance” on a case by case basis, issuing a technical opinion about the causes and reasons for them.
Whenever a production problem is identified as a cause for the “non-compliance”, the analysis is immediately reported to the production so that the situation is resolved in the following production process.
When the reason for the “non-compliance” is the result of bad use, a quotation is generated for repairs.
Do you still have doubts?
If you did not find an answer to your questions, you can clarify your doubts via the e-mail info@lourini.com, or fill in the contact form. We are always available to speak to you and answer your questions.
Find out more about our offer!
We suggest that you continue to surf our Site and get to know our range of sofas, living room, bedroom, office, kitchen and complements or download the catalogues of products available. We also invite you to find the closest store to you in order to choose your Lourini product. In the Inspiration area, find out some advice to help you bring your home to life and create an environment in which you can truly feel comfortable.
About Lourini
Lourini is a brand of exclusive Portuguese production, of reference and quality in the manufacture of furniture and accessories for the whole house at competitive prices. Find out more about the brand, here.